Terms of Use
1. Introduction
Welcome to the Nepal Airport Taxi App, operated by Transhelp Technologies Nepal Pvt. Ltd ("we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of the App for booking airport taxis. By accessing the App, you agree to comply with these Terms.
2. User Responsibilities
As a user, you agree to:
- Provide accurate information during account registration and ride bookings.
- Use the App solely for booking taxis to and from the airport.
- Comply with local laws and regulations during rides.
- Treat drivers with respect and avoid misuse of the service.
3. Booking and Payments
All bookings must be made via the App.
Payments can be made through supported payment options.
Cancellations and Refunds:
Cancellation policies are outlined in the app. Refunds are processed based on the cancellation terms.
4. Account Termination
We reserve the right to suspend or terminate your account if you:
- Violate these Terms.
- Engage in fraudulent or abusive activities.
5. Limitation of Liability
We are not responsible for:
- Delays or issues caused by drivers, traffic, or external circumstances.
- Loss or damage of personal belongings during rides.
- User disputes with drivers.
6. Updates to the Terms
We may update these Terms periodically. Continued use of the App implies acceptance of the revised Terms.
7. Governing Law
These Terms are governed by the laws of Nepal.
8. Contact Us
For questions about these Terms, contact us at:
- Company Name: Transhelp Technologies Nepal Pvt. Ltd
- Address: Ward No.5, Gairidhara, Kathmandu
- Email: Tummocnepal@gmail.com
- Phone: +977 9708734252